Arabian Pay - Privacy Policy

At ArabianPay, we respect your privacy and recognize the importance of protecting your personal data. We are committed to providing a safe and reliable experience, built on transparency and trust in every transaction you make through our platform.

This policy explains how we collect, use, and protect your personal information while using ArabianPay services, whether you are a customer, supplier, or merchant. By using our platform, you agree to the practices described in this policy.

1. Introduction

Welcome to ArabianPay platform. We are committed to protecting your privacy and ensuring the security of your personal and financial information. This policy explains how we collect, use, and protect your data when using our services.

We comply with all applicable laws and regulations in Saudi Arabia regarding data protection and privacy.

2. Information We Collect

We collect different types of information to provide and improve our services:

Full name and date of birth
Email address and phone number
National ID or residence number
Bank account and financial information
Home address
Transaction and financial operation records
Device and browser information
IP address and your geographic location
Browsing and interaction history with the platform

3. How We Use Your Information

We use your information for the following purposes:

Provide and improve our financial services
Process transactions and payments
Verify your identity and prevent fraud
Communicate with you about your account and our services
Send updates and promotional offers (with your consent)
Analyze platform usage to improve your experience
Comply with applicable laws and regulations

4. Data Protection

We use advanced encryption technologies and strong security methods to protect your information:

Despite our efforts, absolute security of data transmitted over the internet cannot be guaranteed. We advise you to take additional precautions to protect your information.

SSL/TLS encryption for all transmitted data
Secure storage of sensitive information
Continuous monitoring of suspicious activities
Protection systems against viruses and malware
Limited access to authorized employees only

5. Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following cases:

With trusted service providers who help us operate our platform
When required by law or in response to a government request
To protect our rights, property, and user security
In case of merger, acquisition, or asset sale
With your explicit consent

6. Your Rights

You have the following rights regarding your personal data:

Right of access: You can request a copy of your personal data
Right of rectification: You can request correction of any inaccurate information
Right of deletion: You can request deletion of your data under certain circumstances
Right to object: You can object to the processing of your data
Right to data portability: You can request transfer of your data to another service
Right to withdraw consent: You can withdraw your consent at any time

7. Cookies

We use cookies to remember your preferences and improve your experience. You can control cookies through your browser settings.

Types of cookies we use:

Essential cookies for platform operation
Functional cookies to remember your preferences
Analytical cookies to understand how the platform is used

8. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via email or notification on the platform.

We advise you to review this policy regularly to stay informed of the latest updates. Your continued use of the platform after changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or inquiries about this privacy policy, you can contact us via:

Email: [email protected]
Phone: +966 11 234 5678
Address: Riyadh, Saudi Arabia